Temporary agency staff and volunteers certainly make our lives easier sometimes. But no one is immune from their mistakes. Someone didn’t show up for a meeting, was late for an event, reported a problem at the wrong time... It is much easier to work with those who are not the first to go through fire and copper pipes with you. So how to create a pool of real professionals?
Conduct interviews
Remember: the people you hire will represent the brand you work for. And you simply must make sure that only worthy people will be on your team. You should not hire people with whom you have not met, but only communicated on the phone. You will be able to assess a candidate faster during a personal meeting (how energetic, positive, motivated he is) than after studying his portfolio for a long time.
Attract Passionate People
By the way, it is during the interview that you can determine the employee’s motivation. Of course, everyone needs money, but you shouldn’t hire people who do work “for show.” The best employee is the one who is crazy about his work. In the end, organizing events is not glitter and tinsel, but a serious test that workers who are truly in love with what they do can withstand.
Write letters
Before the event, always write letters to all colleagues clearly explaining their responsibilities. At the end, it’s a good idea to thank everyone for choosing to be with you. A good, healthy atmosphere in the team is the first key to success.
Communicate
Communication is another step towards creating a strong team, because one of the biggest difficulties when working with temporary staff is a lack of mutual understanding. Strive to get to know each group member better, communicate with them personally, and use every free minute for this. This will help every employee feel like they are part of something, regardless of whether they are an intern or an old-timer.
Stay in touch
Train your staff to alert you to problems in advance. It is better to receive a message about an unfinished press release or mockup at midnight, when you still have time to do something, rather than half an hour before the event. By the way, another way to avoid trouble is to contact each team member 24-48 hours before the start of the event and personally make sure that preparations are in full swing. If you doubt someone's abilities, give tasks to someone else. How will this help strengthen your working relationships? It's simple. Your employees will feel like a team, not just hired workers. And believe me, this feeling will make them work with you again and again.
Pay a little more than the average salary and remember about bonuses
Of course, this is worth doing if your budget allows. In addition, it would not be a bad idea to reward colleagues for good work. Whether it’s a T-shirt from an event, a piece of cake or any other little thing, a gesture that shows that you value your team is important.
Take a timeout
Rest is very important for motivation. No person can work effectively if he does not rest and get enough sleep. So make your to-do lists and responsibilities wisely.
Keep in touch
Always ask your colleagues for their opinion about the event and listen to their comments. They are usually the ones who hear guest comments and may be aware of what you should change or remove altogether. Don't forget to praise them for going through all the challenges together. Make them proud of their work!
