On September 24, 2013, the first customer forum of Sberbank of Russia's Moscow and Central Russian banks "Focus on the customer"was held at the world trade Center in Moscow. Representatives of more than 500 Russian Sberbank client companies discussed topical issues of business lending in an open dialogue with top managers.

Among the forum participants are representatives of such companies as X5 Retail Group, synergy, Krost, subsidiaries of Russian Railways, Gazprom, AFK Sistema and many others. Interest in Sberbank's client event was driven by a growing business interest in transparency and predictability of the rules of the game set by the country's largest Bank.

Participants at the forum were the first Deputy Chairman of Sberbank of Russia Maxim Poletaev, Deputy Chairman of the Board Sergey Gorkov, senior Vice President, head of unit "Corporate business" Svetlana Sagaidak, Vice-President of Sberbank of Russia – the chairmen of the Moscow and Central Russian banks Oleg Smirnov and Igor Artamonov.

Top managers spoke about the Bank's General approaches to interaction with clients, the development of transactional business, and new opportunities in the field of lending to corporate clients.

Within the framework of the forum, managers of Moscow and Central Russian banks-heads of departments and directorates-held four workshops on short-term lending, trade Finance, investment lending and project Finance, and real estate lending.

The effectiveness of this format of interaction was highly appreciated by all participants of the forum. "For the first time, Sberbank entered into an open dialogue with its clients," said Sergey Economov, Director of Capital Partners. "it was interesting to see and hear the first persons openly answering the "difficult" questions of the audience. Sberbank has really changed a lot in recent years and is moving in the right direction, getting closer and closer to its customers."

"Our company has been a customer of Sberbank for 16 years. Together, we have implemented three major investment projects in the Tula region. Nevertheless, the forum gave us a lot of information about improving those products that have been around for a long time, but now they will become more understandable and accessible, and their receipt will be more predictable," concluded Sergey Maslennikov, General Director of Stalinvest.

Moscow Bank of Sberbank of Russia

The Bank was established on November 2, 2009 by merging branches located in Moscow. In March 2013, the Moscow Bank's service network included self-service units and devices located on the territory of New Moscow. Today, the Moscow Bank consists of 756 internal structural divisions with a single management center, balance sheet and banking details. Moscow Bank is the leader among other territorial banks of Sberbank of Russia in terms of the amount of funds raised by both legal entities and individuals. As of July 1, 2013, the total balance of funds of private depositors and legal entities exceeded 2.5 trillion rubles. The Bank's total term loan portfolio was RUB 912.0 billion.

Central Russian Bank of Sberbank of Russia

The Bank operates in the Moscow, Tula, Bryansk, Ryazan, Tver, Kaluga, and Smolensk regions. The Bank's service area is 310 thousand square kilometers, where more than 14.6 million people live. Srednerussky Bank of Sberbank of Russia consists of 1,627 operating cash registers and branches, more than 4,700 ATMs and 2,600 information and payment terminals. Srednerussky Bank of Sberbank of Russia serves more than 38.7 million accounts of individuals, as well as 131, 6 thousand enterprises and organizations. The Bank's loan portfolio as of July 1, 2013 amounted to more than 460.8 billion rubles issued to legal entities and entrepreneurs, and 250.87 billion rubles to the population.